MER Resource Service Online Privacy Policy
Online Policy
MER Resource Service is committed to respecting the privacy rights of website visitors. The following Online Privacy Policy applies only to information collected through our MERresource.com website, and describes how we collect, protect, and use personal or other information we receive from website visitors. Please note that any third-party websites accessible through MER Resource Service's website that you may enter may have different privacy policies specific to those sites.
Your Consent
Please read the MER Resource Service Online Privacy Policy carefully, along with any supplementary information available at specific linked pages for additional details about particular services. By using our MERresource.com website, including the Discussion Forums, the MER Resource Service, or any other online services offered at or through MERresource.com, you consent to our Online Privacy Policy.
Topics Covered
To access information about each listed topic, you may either scroll down through this page or click on one of the "jump" links below:
- What Information Do We Collect?
- How Do We Use Your Information?
- E-Mail Options
- How Do We Protect Visitor Information?
- Do We Use "Cookies"?
- Do We Disclose the Information We Collect to Outside Parties?
- How Can You Opt Out, Remove, or Modify Information You Have Provided?
- Third-Party Links
- Changes to Our Policy
- Questions and Feedback
What Information Do We Collect?
- We collect information from you when you register on the MERresource.com site, place an order, or respond to a survey or communication such as e-mail.
- When ordering or registering, we may ask you for your name, date of birth, e-mail address, mailing address, daytime phone number, credit card information, or other information specific to you.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to "Do We Use 'Cookies'?" below for information about cookies and how we use them.
- We also receive and store "click-stream" data and other information about visits to our websites, which may include your IP address, browser type, domain names, access times, and referring website addresses, and which may be combined with personal information you have provided. We use this information to analyze and improve the website experience. For more information on this subject, again please see the "Do We Use 'Cookies'?" section below.
How Do We Use Your Information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other MERresource.com website features in one or more of the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to serve you better in responding to your customer service requests.
- To process your transactions more quickly.
- To administer a contest, promotion, survey, or other site feature.
E-Mail Options
- If you have opted-in to receive e-mail, then we may send you periodic e-mails from Managing Electronic Records ("MER"). If you would no longer like to receive MER e-mail, then please refer to "How Can You Opt Out, Remove, or Modify Information You Have Provided to Us?" below. If you have not opted-in to receive MER e-mail, then you will not receive these e-mails.
- Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How Do We Protect Visitor Information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is accessible only by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. When you place orders, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology, and then only accessed as stated above.
Do We Use "Cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. If you do not disable the use of cookies on your computer, as described below, then we use cookies to help us understand your website preferences based on previous or current site activity, which in turn enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. To assist us in better understanding our site visitors, we may contract with third-party service providers, who use cookies to gather anonymous data about our visitors on MER Resource Service's behalf but who do not collect personally identifiable information like email, credit card number, phone number, or name. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable, or turn off, all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Because each browser is a little different, you should look at your browser "Help" menu to learn the correct way to modify your cookies. If you turn cookies off, however, then you will not have access to many features that make your site experience more efficient, and some of our services will not function properly.
Do We Disclose the Information We Collect to Outside Parties?
Except as described below, and unless we provide you with advance notice, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We do share certain such personally identifiable information with certain website hosting partners and other parties who assist us in operating our website, in conducting MER Resource Service's business, or in providing service to you, so long as those parties agree to keep this personally identifiable information confidential. We may also release your personally identifiable information when we believe release is necessary or appropriate to comply with the law, to enforce our website policies, to protect ours or others' rights, property, or safety, or when ordered by a court of competent jurisdiction to do so.
MER Resource Service may, however, in some circumstances, provide non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.
How Can You Opt Out, Remove, or Modify Information You Have Provided?
If your personally identifiable information (such as ZIP code, phone, email or postal address) changes, or if you no longer desire our service, then you may correct, update, or delete or deactivate your personally identifiable information by logging on to and following the instructions at the Subscriber Access page, by emailing our Customer Support at info@MERresource.com, or by contacting us by telephone or postal mail at the contact information listed below.
Third Party Links
In an attempt to provide you with increased value, we may from time to time include third party links on our site. These linked sites are not subject to control by MER Resource Service, and therefore may have separate and independent privacy policies. Please, therefore, read the online privacy policies, if any, of such linked sites carefully, and either contact the owners or operators of those sites, or do not visit those sites, if you have privacy questions or concerns that are not to your liking or cannot be resolved to your satisfaction.
We have no responsibility, and disclaim any liability, for the content and activities of these linked sites. Because we seek to protect the integrity of our site, however, we welcome any feedback about these linked sites, including notification if a specific link does not work.
Changes to Our Policy
We may occasionally update this Online Privacy Policy to reflect company or customer feedback or for other reasons. If we decide to change our Online Privacy Policy, then you will see the word "updated" next to the Privacy Statement link on the front page of MERresource.com; if there are material changes to this Online Privacy Policy or in how MER Resource Service will use your personal information, then MER Resource Service will prominently post such changes before implementing the change. Online Privacy Policy changes will apply only to information collected after the date of the change. MER Resource Service encourages you to review this Online Privacy Policy periodically to stay informed of how MER Resource Service is protecting your information. This policy was last modified on Friday, June 20, 2003.
Questions and Feedback
We welcome your questions, comments, and concerns. If you believe that MER Resource Service has not adhered to this Online Privacy Policy, or if you have questions, comments, or concerns about this or any other issue, then please contact MER Resource Service by telephone, e-mail, or postal mail at one of the addresses or numbers below:
MER Resource Service
3806 Lake Point Tower
505 North Lake Shore Drive,
Chicago, IL 60644
Phone: (800) 200-7667
Fax: (800) FAX-7667
Click here to send e-mail.
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